Frequently Asked Questions

Pricing & Plans

What is Hygraph's pricing model?

Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans tailored to business needs. For full details, visit the Hygraph Pricing Page.

Features & Capabilities

What features does Hygraph offer?

Hygraph provides a GraphQL-native architecture, content federation, scalability, and a user-friendly interface. Key features include rapid content delivery, integrations with popular platforms (Netlify, Vercel, Shopify, BigCommerce, AWS S3, Cloudinary, and more), enterprise-grade security, and support for dynamic content in Jamstack sites. Learn more at the Hygraph Features page.

Does Hygraph support dynamic content for Jamstack sites?

Yes, Hygraph enables teams to add dynamic content to static Jamstack sites, such as form submissions, checkout flows, eCommerce functionality, and personalization. This allows you to balance the speed and security of static sites with interactive dynamic elements. For more details, see this guide.

What integrations are available with Hygraph?

Hygraph integrates with a wide range of platforms, including Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. For a full list, visit the Hygraph Integrations page.

Does Hygraph provide an API?

Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. Learn more at the Hygraph API Reference.

How does Hygraph optimize content delivery performance?

Hygraph emphasizes rapid content distribution and responsiveness, which improves user experience, engagement, and search engine rankings. Optimized delivery reduces bounce rates and increases conversions. For more details, visit this page.

Security & Compliance

What security and compliance certifications does Hygraph have?

Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers features like SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments to protect sensitive data and meet regulatory standards. For more information, visit the Hygraph Security Features page.

Use Cases & Benefits

Who can benefit from using Hygraph?

Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. Companies that benefit include modern software companies, enterprises seeking to modernize, and brands aiming to scale globally, improve development velocity, or re-platform from legacy solutions. Source: ICPVersion2_Hailey.pdf

What business impact can customers expect from Hygraph?

Customers can expect time-saving through streamlined workflows, ease of use with an intuitive interface, faster speed-to-market, and enhanced customer experience via scalable content delivery. These benefits help businesses modernize their tech stack and achieve operational efficiency. Source: ICPVersion2_Hailey.pdf

What problems does Hygraph solve?

Hygraph addresses operational pains (reliance on developers for content updates, outdated tech stacks, conflicting global team needs, clunky content creation), financial pains (high operational costs, slow speed-to-market, expensive maintenance, scalability challenges), and technical pains (boilerplate code, overwhelming queries, evolving schemas, cache and OpenID integration issues). For more details, visit the Hygraph Product Page.

Can you share specific case studies or customer success stories?

Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more success stories at the Hygraph Case Studies page.

Which industries are represented in Hygraph's case studies?

Industries include Food and Beverage (Dr. Oetker), Consumer Electronics (Samsung), Automotive (AutoWeb), Healthcare (Vision Healthcare), Travel and Hospitality (HolidayCheck), Media and Publishing, eCommerce, SaaS (Bellhop), Marketplace, Education Technology, and Wellness and Fitness. Source: Hygraph Case Studies

Who are some of Hygraph's customers?

Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. For more details, visit the Hygraph Case Studies page.

Technical Requirements & Documentation

Where can I find technical documentation for Hygraph?

Comprehensive technical documentation is available at the Hygraph Documentation page, covering everything you need to know about building and deploying projects.

How easy is it to get started with Hygraph?

Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. You can sign up for a free account and use resources like documentation and onboarding guides. Learn more at the Hygraph Documentation page.

What training and technical support does Hygraph offer?

Hygraph provides 24/7 support via chat, email, and phone, onboarding sessions for enterprise customers, training resources (video tutorials, documentation, webinars), and Customer Success Managers for expert guidance. For more details, visit the Hygraph Contact Page.

How does Hygraph handle maintenance, upgrades, and troubleshooting?

Hygraph offers 24/7 support through chat, email, and phone for maintenance, upgrades, and troubleshooting. Enterprise customers receive dedicated onboarding and expert guidance, and all users can access detailed documentation and the community Slack channel for additional support. Source: Hygraph Contact

Customer Experience & Feedback

What feedback have customers given about Hygraph's ease of use?

Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The user interface is described as logical and user-friendly, making it accessible for both technical and non-technical teams. Source: Hygraph Try Headless CMS

KPIs & Metrics

What KPIs and metrics are associated with the pain points Hygraph solves?

Key metrics include time saved on content updates, system uptime, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI on CMS investment, time to market, maintenance costs, scalability metrics, and performance during peak usage. For more details, visit the Hygraph Blog on CMS KPIs.

Product Information & Vision

What is Hygraph's overarching vision and mission?

Hygraph's vision is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through its GraphQL-native architecture, helping businesses modernize their tech stacks and deliver exceptional digital experiences at scale. Source: Hygraph About Us

Blog & Content Resources

Where can I find the Hygraph blog?

The Hygraph Blog provides the latest updates, developer tutorials, and essential guides to content modeling. Visit the Hygraph Blog for news and insights.

Who authored the blog post 'Adding Dynamic Content to Jamstack Sites'?

The blog post was authored by Emily Nielsen, who manages content and SEO at Hygraph. Published on June 28, 2021. Source: Original Blog Post

Webinar Event: How to Avoid Personalization Tech Traps

Adding Dynamic Content to Jamstack Sites

Using the Jamstack has many benefits, but how do teams find the balance between static content and dynamic content that shapes modern web experiences.
Emily Nielsen

Written by Emily 

Jun 28, 2021
Dynamic Content for Jamstack Sites

One of the key components of the speed of a Jamstack site are the static, pre-rendered sites which are served upon client request. These pre-rendered files enable the files to be cached and served from a globally distributed CDN. This process enables fast page load times across a broad range of regions and reliable availability of the data.


Because Jamstack sites are inherently built on pre-rendered, static files, the idea of adding dynamic content and still maintaining the static files is not necessarily intuitive. However, there are many use cases where dynamic content is not only helpful but necessary. Teams may still want to benefit from the speed and security of a Jamstack site without giving up some dynamic elements of their content. The amount and types of dynamic content will inform the approach to incorporating dynamic content into the site. At the end of the day, in order to get the full benefits of a static approach, teams should be mindful that adding too much dynamic content may negate some of the benefits of a statically generated site.


#What is Dynamic Content?

Dynamic content is content that changes based on user interaction or user data. In many ways, dynamic content is the opposite of static content because it is personalized to match different data interactions. While it may be counterintuitive to add dynamic content to static pages, there are some instances where it dramatically enhances the user experience or offers functionality that is not possible with static content.


Dynamic functionality can range from loading third-party data asynchronously to commerce flows, and form submissions are all still possible using a mixture of statically generated sites and dynamic content. Depending on the use case, the user base, and capacity, there are several different routes that the teams can take for finding the balance between statically generated sites and the personalized feel of dynamic content.


#Homebrew or Vendor-based?

The question of whether to implement solutions using a homebrew approach or adapting existing services to add dynamic content to existing static projects requires careful evaluation and understanding of the use case and the team which will implement it. A Jamstack ecosystem is no longer a place for solely indie devs, it is now trusted by teams and companies of all sizes. In many cases, it makes more sense to use an existing solution that can be connected to your existing stack rather than trying to reinvent the wheel by creating a homebrew solution to dynamic functionality.


The type of dynamic functionality is also a critical piece of the puzzle. Elements such as online checkout flow and inventory management have a wide range of services that enable this content to be generated dynamically while still having a largely static site. Other functionality is more easily integrated using serverless functions. The options are varied but all demonstrate that teams do not need to sacrifice functionality when working with the Jamstack.


#What kind of dynamic content is possible with Jamstack?

We’ll dive into greater detail on this topic in a later post where we will get into tool suggestions and words of wisdom but here are some of the most common instances where teams add dynamic content to their static sites. Finding the balance of optimizing for SEO and speed with static sites and the interactive elements of dynamic content can be a delicate act, which may require iterations to find the best fit. This is by no means an exhaustive list of what can be achieved by blending static and dynamic content, but just some of the use cases that we see most commonly.


Form submissions

Form submissions are one of the most common use cases necessary for static sites. The applications of users being able to submit forms on a website are endless and are essential to the modern interactions of web software. Form submission can be implemented in a wide range of services to match the needs of the team.


Checkout flow and ecommerce functionality

Having intuitive check-out flows and inventory management are just some of the dynamic elements that may improve the user experience of eCommerce sites. Teams wanting to benefit from the speed, modular developer experience, and SEO optimization that comes with the Jamstack may choose to build a hybrid architecture of serving largely static content while also having some dynamic elements. With the checkout flow and other essential eCommerce functionalities, teams could choose a homebrew approach, SaaS products, open-source solutions, and more. Each choice is largely driven by budget and technical capacity. Content federation can also be used in this instance to have external content housed within a headless CMS, making it easier to preserve the statically generated content while still keeping information up to date.


Personalization

Personalization is also a matter of taste. There is a small level of personalization that can be still achieved using only a headless CMS with the Jamstack, such as localization. For greater degrees of personalization, such as serving specific content based on preferences, are most commonly achieved via external services that are integrated into architectures via serverless functions.


#Just because you can, does that mean you should?

When it comes to adding dynamic content to Jamstack architectures, the biggest thing to consider is: does the extra element of dynamic content lead to a better user experience and ROI than the static options? If the answer is yes, then it is worth exploring the various ways to add dynamic content to your Jamstack site. With a highly flexible architecture that supports Jamstack, such as headless CMS that enables content federation, some functionality can be supported in the backend.


If the answer is no, then you may be better off focusing on how to build a Jamstack site that meets the needs of your use case in the best way possible. Jamstack in its pure form serves many use cases well, without the extra bells and whistles. Keeping architectures simple enables teams to work quickly and keeps troubleshooting to a minimum. Teams reap the full benefits of a pure Jamstack setup and still meet the needs of their use case.

Blog Author

Emily Nielsen

Emily Nielsen

Emily manages content and SEO at Hygraph. In her free time, she's a restaurant lover and oat milk skeptic.

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