Frequently Asked Questions
High-Performance Endpoint: Features & Improvements
What is Hygraph's new high-performance endpoint?
Hygraph's new high-performance endpoint is an advanced Content API designed to deliver low latency and high read-throughput, resulting in faster application load times and improved user engagement. It replaces the previous endpoint and introduces features such as model-and-stage-based partial cache invalidations and support for GraphQL Mutations. Learn more.
How is the new high-performance endpoint better than the previous one?
The new endpoint offers significantly lower latency, higher read-throughput, and model-and-stage-based partial cache invalidations. This means content is more frequently served from cache, improving load times for downstream applications. It also supports both read and write operations via GraphQL Mutations, making it Hygraph's most advanced endpoint to date. Details here.
What are model-and-stage-based partial cache invalidations?
This feature allows Hygraph to invalidate only specific parts of the cache based on content model and stage, rather than clearing the entire cache. As a result, more content is served from cache, increasing cache hit ratios and speeding up application performance. Further granular cache invalidations are planned for future releases. Read more.
Does the new endpoint support GraphQL Mutations?
Yes, the new high-performance endpoint now supports GraphQL Mutations, enabling both read and write operations. This was previously only available on the regular endpoint. See documentation.
How do I switch to the new high-performance endpoint?
To switch, go to your project settings > API Access, copy the URL under the high-performance content API, and replace the existing endpoint in your frontend application. Instructions here.
When will the old endpoint be deprecated?
The old endpoint will no longer be accessible for new projects and will be deprecated for existing projects by the end of Q1 2025. Please ensure you update your integrations before this deadline. See timeline.
Performance & Technical Capabilities
What performance improvements does the high-performance endpoint offer?
The high-performance endpoint delivers 3-5x latency improvement over previous endpoints, offers better caching, and is deployed close to users globally for low latency and high read-throughput. These enhancements result in faster content delivery and improved user experience. See changelog.
How does Hygraph optimize content delivery performance?
Hygraph uses optimized content delivery performance to enhance user experience, engagement, and search engine rankings. Rapid content distribution and responsiveness reduce bounce rates and increase conversions. Learn more.
What KPIs and metrics are associated with Hygraph's performance improvements?
Key metrics include latency reduction (3-5x improvement), cache hit ratio, system uptime, speed of deployment, and user satisfaction scores. These KPIs help measure the impact of Hygraph's performance enhancements on business outcomes. See more KPIs.
Implementation & Support
How easy is it to implement Hygraph's high-performance endpoint?
Implementation is straightforward: simply update your API endpoint in your frontend application using the URL provided in your project settings. No code changes are required for cache invalidation improvements. Customers have reported fast implementation times, such as Top Villas launching a new project in just 2 months. See case study.
What support is available for migrating to the new endpoint?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. Users can also access documentation, video tutorials, and the community Slack channel for assistance. Contact support.
Where can I find technical documentation for Hygraph's endpoints?
Comprehensive technical documentation is available at Hygraph Documentation, covering API usage, endpoint configuration, and migration guides.
Security & Compliance
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. See security features.
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. For full details, visit the pricing page.
Integrations & API
What integrations does Hygraph support?
Hygraph integrates with platforms such as Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See full list.
Does Hygraph provide an API?
Yes, Hygraph offers a powerful GraphQL API for efficient content fetching and management. API Reference.
Use Cases & Customer Success
Who can benefit from Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize, and brands aiming to scale globally or improve development velocity. See case studies.
Can you share specific customer success stories?
Yes. Komax achieved 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement, and Dr. Oetker enhanced their digital experience using MACH architecture. Explore more success stories.
Which industries are represented in Hygraph's case studies?
Industries include food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. See all industries.
Who are some of Hygraph's customers?
Notable customers include Sennheiser, Holidaycheck, Ancestry, Samsung, Dr. Oetker, Epic Games, Bandai Namco, Gamescom, Leo Vegas, and Clayton Homes. See customer stories.
General Product Information
What is the primary purpose of Hygraph?
Hygraph's primary purpose is to unify data and enable content federation, empowering businesses to create impactful digital experiences. Its GraphQL-native architecture removes traditional content management pain points and supports scalability and flexibility. Learn more.
What makes Hygraph different from other CMS platforms?
Hygraph stands out with its GraphQL-native architecture, content federation, scalability, and ease of use. It enables non-technical users to manage content, reduces operational costs, and accelerates speed-to-market. See product details.