Frequently Asked Questions
Competition & Comparison
How does Hygraph compare to Contentstack?
Hygraph stands out from Contentstack by offering advanced GraphQL capabilities, including a GraphQL mutations API and a GraphQL management API, which Contentstack lacks. Hygraph also provides an integrated API explorer, type safety, and auto-generated documentation. Additionally, Hygraph supports content federation, plug-and-play integrations, and higher developer productivity. Contentstack is more suited for legacy use cases, while Hygraph excels in innovative, end-user-facing applications requiring dynamic and user-generated content. Source
What challenges might I face with Contentstack that Hygraph solves?
With Contentstack, you may encounter limitations such as the absence of a GraphQL mutations API, lack of integrated API explorer, type safety, and auto-generated documentation. Contentstack restricts batch mutations to 10 entries and does not allow connections to third-party APIs. It also lacks advanced permissions for API tokens and depth in content management features like two-way references, API-only fields, and content scheduling. Hygraph addresses all these challenges with robust GraphQL APIs, flexible permissions, advanced content modeling, and seamless third-party integrations. Source
What makes Hygraph a better alternative to Contentstack for developers?
Hygraph offers a GraphQL-native platform with mutations and management APIs, integrated API explorer, type safety, and auto-generated documentation, which are missing in Contentstack. Developers benefit from higher productivity, flexible integrations, and advanced content federation capabilities. Source
Features & Capabilities
What are the key API and core features of Hygraph?
Hygraph provides a cloud-hosted SaaS platform with custom region hosting, GraphQL Content API, GraphQL Management API, public API permissions, API playground, management API permissions, frontend agnostic architecture, GraphQL mutations, image delivery and transformation API, migration tools, granular user permissions, webhooks, global CDN, advanced cache invalidation, environment management, and the ability to connect to third-party REST and GraphQL APIs. Learn more
What content modeling capabilities does Hygraph offer?
Hygraph supports schema builder, field validations, components, filters, flexible content modeling, localization (i18n), required fields, API-only fields, saved queries, searchable content, sortable relations, sorting, unique fields, and versioning. These features enable complex, reusable content structures and extensive validations. Source
What editorial and content management features are available in Hygraph?
Hygraph offers batch overwrites, batch operations for editing, publishing, unpublishing, and deleting, asset picker, booleans, color, date/time, enumeration, float, integer, JSON editor, map, markdown, multi-line text, references, rich text editor (WYSIWYG), single line text, custom metadata, custom roles, custom stages, global content CDN, GraphQL unions, image editor, multiple environments, project cloning, rich editing interface, SEO-friendly features, and static site generator compatibility. Source
What digital asset management features does Hygraph provide?
Hygraph includes asset transformations, support for assets from Facebook, Google Drive, Instagram, search, system, and URL, digital asset management (DAM), global asset CDN, and SEO-optimized asset management. Source
What integrations are available with Hygraph?
Hygraph offers integrations with Netlify, Vercel, BigCommerce, commercetools, Shopify, Lokalise, Crowdin, EasyTranslate, Smartling, Aprimo, AWS S3, Bynder, Cloudinary, Mux, Scaleflex Filerobot, Ninetailed, AltText.ai, Adminix, and Plasmic. See full list
Does Hygraph provide an API for developers?
Yes, Hygraph provides a powerful GraphQL API for efficient content fetching and management. API Reference
Pricing & Plans
What is Hygraph's pricing model?
Hygraph offers a free forever Hobby plan, a Growth plan starting at $199/month, and custom Enterprise plans. Additional API operations and asset traffic are available at competitive rates. Plans are available in USD and EUR, with monthly and annual options. See pricing details
Does Hygraph offer a free plan or trial?
Yes, Hygraph provides a free forever community plan and a free trial for premium features. You can get started with a free developer account. Sign up here
Security, Compliance & Support
What security and compliance certifications does Hygraph have?
Hygraph is SOC 2 Type 2 compliant, ISO 27001 certified, and GDPR compliant. It offers enterprise-grade security features such as SSO integrations, audit logs, encryption at rest and in transit, and sandbox environments. Learn more
What kind of support does Hygraph offer?
Hygraph provides 24/7 support via chat, email, and phone. Enterprise customers receive dedicated onboarding and expert guidance. All users have access to documentation, video tutorials, and a community Slack channel. Contact support
How does Hygraph ensure data protection and privacy?
Hygraph ensures data protection and privacy through encryption at rest and in transit, advanced firewall rules, audit logs, backups, choice of data center, GDPR-compliant infrastructure, and SSO support. Security details
Use Cases & Customer Success
Who can benefit from using Hygraph?
Hygraph is ideal for developers, IT decision-makers, content creators, project/program managers, agencies, solution partners, and technology partners. It serves modern software companies, enterprises seeking to modernize, and brands aiming to scale across geographies or re-platform from traditional solutions. See case studies
What industries are represented in Hygraph's customer case studies?
Hygraph's case studies span industries such as food and beverage, consumer electronics, automotive, healthcare, travel and hospitality, media and publishing, eCommerce, SaaS, marketplace, education technology, and wellness and fitness. Explore case studies
Can you share specific customer success stories with Hygraph?
Yes. Komax achieved a 3X faster time to market, Autoweb saw a 20% increase in website monetization, Samsung improved customer engagement with a scalable platform, and Dr. Oetker enhanced their digital experience using MACH architecture. See more success stories
How easy is it to get started with Hygraph?
Hygraph is designed for quick onboarding, even for non-technical users. For example, Top Villas launched a new project in just 2 months. Users can sign up for a free account and access documentation, video tutorials, and onboarding guides. Get started
What feedback have customers given about Hygraph's ease of use?
Customers praise Hygraph for its intuitive interface and ease of use, noting that even non-technical users can start using it right away. The user interface is described as logical and user-friendly for both technical and non-technical teams. Source
Technical Documentation & Resources
Where can I find technical documentation for Hygraph?
Comprehensive technical documentation is available at Hygraph Documentation, covering all aspects of building and deploying projects.
What training and onboarding resources does Hygraph provide?
Hygraph offers onboarding sessions for enterprise customers, training resources such as video tutorials, documentation, webinars, and access to Customer Success Managers for expert guidance. Contact for details
Pain Points & Solutions
What problems does Hygraph solve for businesses?
Hygraph reduces reliance on developers for content updates, modernizes legacy tech stacks, addresses conflicting needs of global teams, and improves user experience for content creation. Financially, it lowers operational costs, speeds up time-to-market, and supports scalability. Technically, it simplifies development workflows, streamlines query management, and resolves cache and integration challenges. Learn more
How does Hygraph address operational, financial, and technical pain points?
Operationally, Hygraph empowers non-technical users, modernizes outdated systems, and ensures consistent branding across regions. Financially, it streamlines workflows, reduces costs, and accelerates speed-to-market. Technically, it simplifies development, streamlines query management, and resolves cache and integration issues. Source
What KPIs and metrics are associated with the pain points Hygraph solves?
Key metrics include time saved on content updates, system uptime, speed of deployment, consistency in content across regions, user satisfaction scores, reduction in operational costs, ROI, time to market, maintenance costs, scalability metrics, and performance during peak usage. See more on CMS KPIs
Product Information & Vision
What is the primary purpose of Hygraph?
Hygraph's primary purpose is to unify data and enable content federation, allowing businesses to create impactful digital experiences. It leverages a GraphQL-native architecture to remove traditional content management pain points, offering scalability, flexibility, and efficient data querying. About Hygraph
What is Hygraph's overarching vision and mission?
Hygraph's vision is to unify data and empower businesses to create impactful digital experiences. Its mission is to remove traditional content management pain points through a GraphQL-native architecture, advancing the concept of Headless CMS. Learn more